Privacy Policy | Wavelegend

At Wavelegend, your privacy matters. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website (wavelegend.com) or our services (collectively, the “Services”). By using our Services, you agree to the terms outlined below. If you do not agree, please do not use the Services.

1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updated policies will be posted on the Site with the revised date.

2. Information We Collect

a. Information You Provide Directly

  • Contact details: name, address, phone, email
  • Order information: billing/shipping addresses, payment confirmations, purchases
  • Account information: username, password, security questions
  • Shopping activity: viewed items, cart items, loyalty points, reviews, referrals, gift cards
  • Customer support communications

Providing certain information may be required to access or use some Services.

b. Information About Your Usage

We automatically collect data about your interactions with our Site using cookies, pixels, and similar technologies. This includes device type, browser info, IP address, and usage patterns.

c. Information From Third Parties

We may receive information from partners, payment processors, or other vendors necessary to fulfill your orders, deliver Services, or improve user experience.

3. How We Use Your Information

  • Service Delivery: Process orders, payments, shipping, returns, and manage accounts.
  • Marketing & Advertising: Share promotions, product recommendations, and relevant offers.
  • Security & Fraud Prevention: Detect and prevent unauthorized or malicious activity.
  • Communication & Support: Respond to inquiries, provide customer service, and improve Services.

4. Cookies & Tracking

We use cookies to improve functionality, analytics, and user experience. You may manage cookies through your browser settings; however, some Site features may not function if cookies are disabled. Learn more about Shopify’s cookie policies here.

5. Disclosure of Personal Information

We may share your information with:

  • Service providers (payment processors, shipping, IT, analytics, support)
  • Business partners and affiliates
  • Third parties for legal or contractual obligations, fraud prevention, or business transactions

We do not sell or share sensitive personal information without consent.

6. Third-Party Websites & Links

Our Site may include links to third-party sites. We are not responsible for their privacy practices. Review each site’s privacy policy before sharing your information.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16. Parents may request deletion of any data provided by their child.

8. Security & Data Retention

We implement robust security measures, but no system is completely secure. Personal information is retained as long as needed for account management, Services, legal compliance, or dispute resolution.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, delete, or transfer your data
  • Restrict processing or withdraw consent
  • Appeal decisions related to your data
  • Manage communication preferences, including unsubscribing from marketing emails

Requests can be made via our contact details below.

10. Complaints

If you have concerns about how we handle your data, contact us. Depending on your location, you may also lodge complaints with your local data protection authority.

11. International Users

We may process your data outside your country of residence. Transfers will comply with recognized legal mechanisms, such as EU Standard Contractual Clauses, to ensure adequate protection.

12. Contact Us

For privacy inquiries or to exercise your rights:

  • Email: support@wavelegend.com
  • Phone: +86 19926051739
  • Address: Room 1316, No. 85 Kefeng Road, Huangpu District, Guangzhou, China
  • Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8)